Choosing the business phone system that is right in 2019 can be challenging. With heaps of options available on the current market, each with its capabilities and tools isn’t easy.
When choosing what’s Ideal for your business is a decision depends whether you are familiar having a dedicated cloud voice over internet protocol (VoIP) system, or whether you currently have a system that employs a landline using an actual set of phone trunk lines implemented in your premises.
Assessing the number and quality of characteristics accessible can also be staggering. I assume you’d need the basics of call forwarding, voice mailboxes, and a menu which allows clients to select where they want to guide their requirements.
Table of Contents
1. Ring Central
RingCentral is a cloud-hosted VoIP merged communications system that can offer various functions to businesses of all sizes. This system is easy to install and use, plus it has a vast collection of features that supports mobility and calling. RingCentral has several plans that will continue to work for small, mid-size, or large organizations.
RingCentral’s tools allow it to be the unified communications platform. It offers a conference bridge which could encourage calls up to 1000 callers and video conferencing services which will enable each consumer to sponsor their video meetings, with screen sharing.
2. 8×8
8×8 doesn’t require companies to own even a passionate VoIP-knowledgeable IT staff or even hardware to maintain up it also to run. 8×8 provides online training regarding the nuts and bolts of their services and products; which can be found at a special price in case you desire in-person training.
The 8×8 service is among the best we found, which is provides affordability, and superior features. It uses 15 redundant data centers on the earth. This ensures that if one goes down, service is not disrupted. 8×8 boasts a 99.999 percent uptime. This means that service is down for just a small number of moments each year.
3. Grasshopper
Grasshopper includes other essential features as voicemail, voicemail-to-email, voicemail transcription, Directory that is dial-by-name, on hold tunes, telephone screening facing, and business enterprise texting. Grasshopper was chiefly designed for smaller offices who would like to present an even more professionally packaged front.
The Cloud-based VoIP Grasshopper provides straightforward pricing, and new equipment isn’t needed also. The pricing starts at $29 a month and extends up to $89 for five numbers with extensions.
4. Mitel
Mitel offers a mobile system that can function offers regular calling needs and also fulfill any call center needs your company might have.
It’s a feature-rich business phone system full of important calling features, collaboration, and mobile tools. These include an auto-attendant, hold music, telephone screening, call blocking, the ability to dial by name or extension, voicemail-to-email, Microsoft Outlook integration, online faxing, call blocking, and both audio and video conferencing.
Some of the advantages to the call center technology is that Mitel’s system incorporates well with apps you’re likely using, containing sales-force. Even though the hosted choice is likely to be reliable as your equipment and technician assistance, the Cloud-based choice’s reliability is upwards of 99 percent.
5. Vonage
Vonage is a pioneer in the VoIP sector, and it’s making waves with its business services and products too. Along with the Voice over IP, Vonage business phone systems also supports protocols such as label switching and vast area networks that are software-defined to the extensive and sophisticated small business telephony services available.
Based on your preference, Vonage phones can be connected directly along with your desktop computer, or you can choose the option that connects your computer and your mobile line. Utilize your phones or purchase any of the VoIP phones such as Cisco, Polycom, and Panasonic.
Conclusion:
There are multiple factors to consider when choosing a business phone systems provider. First and foremost, you want to be sure the machine features your business requirements and has all the functionality. Can it support the number of employees who wish to assistance? Finally, what type of customer service does the provider offer? In case you don’t have a fulltime IT staff who will handle any issues when you have them, preferably through multiple channels and online resources.
